Who we are

Our website address is: martwall.com

Introduction

martwall.com is a state-of-the-art e-commerce platform committed to serve valued our customer with exclusive and authentic products within shortest possible time. Our motto is to conquer customer mind and build a community where people believes in brand, solid quality product and good price. Our ultimate goal is to meet perceive value of customer.

We respect our valued customer’s’ privacy and committed to protect their privacy. Privacy refers to how we collect customer data, reserve it and use it to provide them optimum level of services.

By visiting the app directly or through another app, you accept the practices described in this Policy.

We only keep customer information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

However anyone can visit the app/website without having to provide personal details.

Your information is required for what?

When you want to place an order of any particular product martwall.com website or app may collect various type of required information. As part of the buying and selling process, we collect the personal information you give us such as your name, postal address and email address. Basically, we collect and reserve the data for order processing and delivering timely to you and or your desired person or places. It is also kept for possible future allegation. We usually collect personal information such as your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, Land phone number, credit or debit card number, bank account number or any payment procedure and another similar kind of information. Apart from this when you browse our store, we also automatically receive your computer’s internet protocol (IP) address that helps us how and which device you use and we can ensure you better service. However we believe you are our strength in the challenging journey so with your permission we will send updated information, sales promotion, newsletter etc. via email, SMS etc.

If you prefer not to receive any marketing communications from us, you can opt out at any time.

Your contact number/email address will be publicly visible only if you sell your own products using classified feature and make the deal open for sell. If a publicly shared contact details causes privacy issue, you have liberty to take down any of your classified deal whenever you want to.

Competitions 

We may use your data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

Third party service provider policy

We would like to inform you that to ensure better services we may use third party (for example to our courier or supplier) for product delivery, money collection, return product collection and/or re delivery of return products in that case we need to provide them all required info. We have NDA with the third party and they have same privacy policy for their valued customers.

Security of your information

We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure,

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Visit our Terms and Conditions page to learn more about our complete terms of service.

You have every right to change any time

However, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information and if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@martwall.com